[ Tips ] 一分鐘使用導覽
商品編號： 9-605-053 出版日期： 2005/01/06 作者姓名： Frei, Frances X. 商品類別： Service management 商品規格： 2p 再版日期： 2008/03/28 地域： 產業： 個案年度： -
商品敘述：
Used in the second module of a course on Managing Service Operations, which addresses the design of sustainable service models (606-031). Provides an opportunity for students to design a new service offering, paying careful attention to the link between strategic position, service offerings, and operations design. The corresponding module note further describes the exercise.
涵蓋領域：
Design;Service management;Operations & processes;Management;Strategy
相關資料：
Case Teaching Note, (5-608-132), 73p, by Frances X. Frei, Christine Harris-Van Keuren
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